Alternative Dispute Resolution
Stanpoli GmbH strives to amicably resolve any disagreements arising from a purchase contract with you. Furthermore, Stanpoli GmbH is generally neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
The European Commission provides a platform for out-of-court online dispute resolution (“ODR platform”), available at the external link: http://ec.europa.eu/odr. This gives consumers the opportunity to resolve disputes related to their online orders without involving a court in the first instance.
You can reach the service at [email protected]
